The map is updated in real time as we receive reports on Maintenance and Outages. Please refer to the map for the most up to date information. Please note: We require Internet to function. If your internet is not working, these services will be affected as well. Thank you - TNEXT support.
SHOULD THE LIGHTS ON MY MODEM/ROUTER BE FLASHING?
Flashing lights is a good sign. It means data is transmitting from the device. If there are no lights, or they appear static in an “on” capacity, try rebooting your router to see if this may improve your connection.
NEED ADDITIONAL SUPPORT?
Whether you phone, write or chat with us, you are talking to a member of our in-house, on-site, knowledgeable and friendly staff. We now also have an online option to get in touch with our various departments.
TNEXT is monitoring the COVID-19/Omicron situation carefully and working to help our customers stay connected. Our team is here to help through self-serve in the Myaccount customer portal, or by phone at +1 (416) 477-8181. New customers may experience longer hardware delivery or installation timelines. Stay safe. Stay home. Stay healthy.