TNEXT is observing the situation in Ukraine closely.  LEARN MORE

  • MAINTENANCE
    AND KNOWN OUTAGE
    LOCATION
    MAP

The map is updated in real time as we receive reports on Maintenance and Outages. Please refer to the map for the most up to date information. Please note: We require Internet to function. If your internet is not working, these services will be affected as well. Thank you - TNEXT support.

SHOULD THE LIGHTS ON MY MODEM/ROUTER BE FLASHING?

Flashing lights is a good sign. It means data is transmitting from the device. If there are no lights, or they appear static in an “on” capacity, try rebooting your router to see if this may improve your connection.

NEED ADDITIONAL SUPPORT?

Whether you phone, write or chat with us, you are talking to a member of our in-house, on-site, knowledgeable and friendly staff. We now also have an online option to get in touch with our various departments.
CALL US

Have a question? Call us now
Phone:+1 (855) 477-8181
Fax:+1 (416) 477-8194

We Are Open
Monday-Friday 9:00AM-10:00PM
Saturday-Sunday 10:00AM-8:00PM

Drop us an email
support@tnext.ca
info@tnext.ca


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Long-Distance Charges to Ukraine Waived

Long-distance charges to Ukraine for existing TNEXT residential and business customers are waived until further notice. TNEXT customers require no action as this is an automated process.

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