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Network Status

Network Status Updates

Currently, there are no outages or maintenance
4th April 2018 4:08 AM

Maintenance Schedule

There are currently no known issues with the Fiber/Cable network. If you’re having trouble with your connection, please try to unplug your equipment for 15 minutes and re-plug it.

4th April 2018 11:28 AM

Should the lights on my router be flashing?

Flashing lights is a good sign. It means data is traveling through your connection to your device. If there are no lights, or they appear static in an “on” capacity, try restarting your router to see if this may improve your connection.

5/April/2018 Infrastructure Network Update – Toronto

TNEXT is committed to keeping you informed about any changes in the status of your service with us. This is to alert you regarding a network update to our infrastructure  which may affect your connection to the Internet:

Start time: 12:45 am 4/5/2018
End time: 5:00 am 4/5/2018
Expected Duration of Test: 4 hours

Location: Toronto, ON

We appreciate your patience during this work and welcome any feedback. Thank you for being a TNEXT customer.

Ontario

See our latest network status

There are currently no known issues with the Fiber/Cable network. If you’re having trouble with your connection, please try to unplug your equipment for 15 minutes and re-plug it.

Quebec

See our latest network status

There are currently no known issues with the Fiber/Cable network. If you’re having trouble with your connection, please try to unplug your equipment for 15 minutes and re-plug it.